I mentioned in my blog post a few days ago that I had serious doubts that the launch of the 1940 census would run smoothly because of a high volume of users trying to access the website at the same time. Unfortunately, I was correct—in the world of Internet Technology there is never enough band width and it’s not an easy task to line everything up.

Here’s an apology from Archives.com.  I just know we will all be patient with them on this and not hold their feet to the fire:

First, we want to apologize to the millions of people who came to the 1940 census website this morning in search of information about their family history. While many users have been able to find and download records, many others have experienced problems when searching for enumeration districts and viewing census images.

As the National Archives and Records Administration’s (NARA) official development partner on this project, Archives.com is responsible for the website performance and stability.

We take full responsibility for the technical issues that have occurred and are very sorry for the inconvenience you may have experienced.

There’s more so please click on the Archives.com site to read the rest.

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