Customer Service

In response to public outrage over their lapsed subscription policy 23andMe co-founder and CEO Anne Wojcicki has written a lengthy explanation on the company blog The Spittoon. I wrote about the situation in a recent article on SpittalStreet (click on the link to read the article). Great customer service is of equal importance to the bottom […]

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Beware! this blog post reflects my personal opinion… Reports are now hitting the airways about serious bugs in Amazon’s Kindle Fire tablet and, as described in a New York Times article, it’s less than a blazing success. The device has been marketed as an alternative to the iPad and I’ve never thought that was a […]

Continue reading about Significant Bugs reported in Amazon’s Kindle Fire tablet